Blizzard Screws Up - World Of Warcraft

I strongly advise everbody NOT to buy World Of Warcraft!

My brother bought the game today, I installed it, and then I wanted to create an account for him. And that's when the trouble began...

It seems Blizzard does not care about money, since all it's account creation pages are unavailable, throwing errors everywhere.

Or wait, they get the money from you at the shop, and then make it unable for you to use what you bought an hour ago!

Judging from their own forums (which I cannot post on because I don't have an account, and cannot create either) this problem is going on for some days.

First a normal 'Service Temporarily Unavailable' error, indicating their servers can't handle it. Which is really very bad for their image, a company like Blizzard, which can't keep their main billing pages up and running? Normally it's the other way around, the 'we want your money'-pages always work

And then everything is just falling appart, have some errors:

  • [ServletException in:/WEB-INF/jsp/authkeyView.jsp] /WEB-INF/jsp/authkeyView.jsp(86,18) Unable to load tag handler class "org.apache.taglibs.standard.tag.el.fmt.MessageTag" for tag "fmt:message"'
  • [ServletException in:/WEB-INF/jsp/agreementView.jsp] File "/WEB-INF/jsp/base/language.jsp" not found' [ServletException in:/WEB-INF/jsp/base/footer.jsp] Error running /usr/local/java/bin/javac compiler'
  • org.apache.jasper.JasperException: Unable to compile class for JSP
  • Error running /usr/local/java/bin/javac compiler

And if you happen to not get an error, it will simply tell you that your session timed out, after 2 seconds...

Slow poke! You took too long to complete the Account Creation process and your session has timed out. You will have to start again from the beginning. Sorry!

If you are persistent and can get through, to step 4, you notice you can select a game-card as a paying option. (After that, it dropped out again) But if you want to use the guest-account that comes with the box, that option is gone... It's a guest account to play 10 days, but they want your credit card info for that...

Don't expect any response from Blizzard either...

I'm really disappointed, 45 EUR for the game and then you can't play it!

Best thing, even their contact form is throwing errors. And nothing is mentioned on the main site, everybody has to figure it out themselves.

I'm going to start calling them starting from Monday until I can create the account, otherwise they can give my money back and take their game back until they get their crap together.

Good game, terrible service...

If anyone from Blizzard reads this: Try to turn this negative publicity into something positive...